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Mobile Ordering

Mobile Ordering setup

The Mobile Ordering stand with a Samsung tablet and the Star TSP100 receipt printer. Eleven steps, no tools needed.

The 3D guide asks what came in your boxes and shows only the steps you need. Works on a phone or tablet.

What's in the box

Mobile Ordering stand
Always included
Samsung tablet
Galaxy Tab with the BlazeBite app
Receipt printer
Star Bluetooth printer

Step by step

This list covers the full kit. If something did not come in your boxes, skip its steps.

  1. Set the stand on the counter

    Set the stand on the counter with the BlazeBite sign facing you.

  2. Slide on the top bracket

    Slide the black plastic top bracket onto the top end of the metal stand, flat side on the metal, the two knobs underneath. Leave the knobs loose for now.

    Tip: No tools needed. You tighten it once the tablet is in.

  3. Plug in the printer

    Set the printer on the counter. Plug its power cord into the socket on the back of the printer and into the wall or a power strip.

  4. Turn on the printer

    Press the power switch on the side of the printer to On. The blue light comes on.

  5. Load the paper

    Push the lever to open the cover. Drop the roll in so the paper comes off the bottom of the roll, toward the front. Pull the end straight out and close the cover.

    Watch out: Paper over the top of the roll prints blank. Only the outside of the roll prints. Pulled out over the front, the plain side faces up and the printing side faces down.

    Tip: The printer cuts the paper by itself. Throw away the little piece.

  6. Set the printer on the tray

    Slide the printer onto the stand's tray, turned sideways: paper slot to your left, power cord out to the right.

    Tip: Sideways on purpose. It leaves room to work the tablet above it.

  7. Rest the tablet on the ledge

    Set the tablet's bottom edge on the black ledge, screen facing you, charging port on your right. Lay it back against the stand.

  8. Lock the top bracket

    Slide the black top bracket down over the tablet's top edge. Turn the two black knobs underneath by hand until snug.

    Tip: Snug is enough. Do not crank the knobs.

  9. Plug in the tablet

    Plug the tablet's cable into the charging port on its right edge. Plug the other end into a USB wall charger in the wall or power strip.

    Tip: Not into the printer. Its USB port is too weak to keep this tablet charged.

  10. Turn on the tablet

    Press and hold the Side button on the tablet's top edge until the screen lights up.

    Tip: If the BlazeBite Kitchen app does not open on its own, tap it.

  11. Connect the printer

    In the BlazeBite app, tap the gear for Settings, then Scan for Printers. Tap the printer that starts with TSP100.

    Tip: Not in the list? Check the printer is on with its blue light lit, then scan again.

Something not right?

Equipment troubleshooting

Short videos for blank receipts, no internet, and a drawer that will not open. Or call (216) 777-7028.

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